Quality Management
| Code | Completion | Credits | Range | Language |
|---|---|---|---|---|
| 32BC-P-MJAK-01 | ZK | 3 | 2P+0C | Czech |
- Garant předmětu:
- Ondřej Hykš
- Lecturer:
- Ondřej Hykš
- Tutor:
- Ondřej Hykš
- Supervisor:
- Institute of Management Studies
- Synopsis:
-
The content of the course consists of various quality management systems with a focus on the most frequently used systems as well as non-systematic approaches to quality. It also contains examples of practical use of quality systems.
- Requirements:
-
Exam (written test)
- Syllabus of lectures:
-
Introduction, terminology, principles of quality management
Approaches to quality assurance
The context of the organization and the link of quality to the strategy of the organization
Roles and tasks of top management in management systems
Management of processes and their system
Human resources and the human factor in the context of quality management
Documentation, infrastructure and environment in the context of quality management
Customer requirements for product, design and development
Management of production and provision of services, management of nonconforming outputs
Control system in quality management
Internal audits of management systems
Risks and opportunities, conflict resolution
Continual improvement
- Syllabus of tutorials:
- Study Objective:
-
Understand the principles and operation of quality systems, be able to effectively participate on the implementation of the system.
- Study materials:
-
Recommended:
- ČSN EN ISO 9001:2016 Systémy managementu kvality- požadavky
- Current legislation relating to quality (specific requirements will be specified during lectures)
- VEBER, J. a kol. Řízení jakosti a ochrana spotřebitele, Grada Publishing, 2. aktualizované vydání, Grada Publishing Praha 2007, ISBN 978-80-247-1782-1
- VEBER, J. a kol.: Management kvality, environmentu a bezpečnosti práce, Management Press, druhé aktualizované vydání, Praha 2010, ISBN 978-80-7261-210-9
- Note:
- Time-table for winter semester 2023/2024:
- Time-table is not available yet
- Time-table for summer semester 2023/2024:
-
06:00–08:0008:00–10:0010:00–12:0012:00–14:0014:00–16:0016:00–18:0018:00–20:0020:00–22:0022:00–24:00
Mon Tue Wed Thu Fri - The course is a part of the following study plans:
-
- B-EM-P prezenční studium od 21/22 (compulsory course)
- B-EM-P prezenční studium od 22/23 (compulsory course)