Quality Management
| Code | Completion | Credits | Range | Language |
|---|---|---|---|---|
| 32BE-P-QLMN-01 | ZK | 3 | 2P+0C | English |
- Relations:
- It is not possible to register for the course 32BE-P-QLMN-01 if the student is concurrently registered for or has already completed the course 32BC-P-MJAK-01 (mutually exclusive courses).
- During a review of study plans, the course 32BC-P-MJAK-01 can be substituted for the course 32BE-P-QLMN-01.
- Course guarantor:
- Ondřej Hykš
- Lecturer:
- Ondřej Hykš
- Tutor:
- Ondřej Hykš
- Supervisor:
- Institute of Management Studies
- Synopsis:
-
The content of the course consists of various quality management systems with a focus on the most frequently used systems as well as non-systematic approaches to quality. It also contains examples of practical use of quality systems.
- Requirements:
-
Exam (written test)
- Syllabus of lectures:
-
Introduction, terminology, principles of quality management
Approaches to quality assurance
The context of the organization and the link of quality to the strategy of the organization
Roles and tasks of top management in management systems
Management of processes and their system
Human resources and the human factor in the context of quality management
Documentation, infrastructure and environment in the context of quality management
Customer requirements for product, design and development
Management of production and provision of services, management of nonconforming outputs
Control system in quality management
Internal audits of management systems
Risks and opportunities, conflict resolution
Continual improvement
- Syllabus of tutorials:
- Study Objective:
-
Understand the principles and operation of quality systems, be able to effectively participate on the implementation of the system.
- Study materials:
-
Recommended:
ISO 9000:2015 Quality management systems - Fundamentals and vocabulary
ISO 9001:2015 Quality management systems - Requirements
ISO 9004:2018 Quality management - Quality of an organization - Guidance to achieve sustained success
Current legislation concerning quality
- Note:
- Time-table for winter semester 2024/2025:
- Time-table is not available yet
- Time-table for summer semester 2024/2025:
-
06:00–08:0008:00–10:0010:00–12:0012:00–14:0014:00–16:0016:00–18:0018:00–20:0020:00–22:0022:00–24:00
Mon Tue Wed Thu Fri - The course is a part of the following study plans:
-
- B-EM-P prezenční studium od 22/23 (compulsory elective course)