Quality Management

Garant předmětu:

Lecturer:

Luboš Socha

Tutor:

Supervisor:

Department of Air Transport

Synopsis:

History, basic definition. Pioneers in the field of quality. International quality organisations and quality promotion in the Czech Republic. Quality management system. Environmental management systems. Integrated management systems. Risk management in the context of the requirements of ISO standards. Sectoral quality management systems. Comprehensive quality management, excellence models and corporate social responsibility. Quality audits.

Requirements:

none

Syllabus of lectures:

Syllabus of tutorials:

Study Objective:

The goal of the course is to provide students with a comprehensive understanding of the culture of the organization with a focus on management systems of integrated management applied in organizations in accordance with applicable standards.

Study materials:

Kiran, D.R.: Total Quality Management - Key Concepts and Case Studies. 2017. doi: https://doi.org/10.1016/C2016-0-00426-6

Oakland, J.: Total Quality Management and Operational Excellence. Fifth edition. Taylor & Francis Ltd. 2020. ISBN: 9781138673410

Note:

Time-table for winter semester 2023/2024:

Time-table is not available yet

Time-table for summer semester 2023/2024:

	06:00–08:0008:00–10:0010:00–12:0012:00–14:0014:00–16:0016:00–18:0018:00–20:0020:00–22:0022:00–24:00
Mon
Tue
Wed
Thu
Fri	roomHO:A-320 Socha L. 08:00–09:30 (lecture parallel1) Horská 3 (stará budova)roomHO:A-320 Socha L. 09:45–11:15 (lecture parallel1) Horská 3 (stará budova)roomHO:A-320 Socha L. 11:30–13:00 (lecture parallel1) Horská 3 (stará budova)roomHO:A-320 Socha L. 15:00–16:30 (lecture parallel1) Horská 3 (stará budova)

The course is a part of the following study plans:

• PL nav.prez.21/22 (pro obor PL) (compulsory elective course)
• navaz. mag. PRE program DS 21/22 (program DS, ne obor) (compulsory elective course)
• navaz. mag. PRE program LA 21/22 (nová akreditace) (compulsory elective course)
• navaz. mag. PRE program DS 21/22 (program DS) -skok do 2.r. (compulsory elective course)
• PL nav.prez.21/22 (pro obor PL)-skok do 2.r. (compulsory elective course)
• navaz. mag. PRE program DS 22/23 (compulsory elective course)
• navaz. mag. PRE program LA 22/23 (nová akreditace) (compulsory elective course)
• PL nav.prez.22/23 (pro program PL) (compulsory elective course)
• PL nav.kombi 22/23 (pro program PL) (compulsory elective course)
• navaz. mag. PRE program DS 23/24 (compulsory elective course)
• navaz. mag. PRE program LA 23/24 (compulsory elective course)
• PL nav.prez.23/24 (pro program PL) (compulsory elective course)
• PL nav.kombi 23/24 (pro program PL) (compulsory elective course)