Public Services Design

Course guarantor:

Ondřej Brém

Lecturer:

Jan Ladin

Tutor:

Ondřej Brém

Supervisor:

Department of Software Engineering

Synopsis:

The course will introduce students to specifics of UX, Service design and development for public sector. We will look into the design and development process from the perspective of suppliers (devs and designesr) as well as clients.

In small teams students will work on projects from partner organizations and will try out collaboration with client representatives. Course is aimed at students-designers as well as clients.

Requirements:

BI-TUR or NI-NUR completion is beneficial but not required.

Syllabus of lectures:

Syllabus of tutorials:

Exercises will directly follow up on the lectures with practical experience of described methods and tools.

1. Introduction

2. Human Centered Design (HCD) principles

3. Problem definition

4. Stakeholder communication

5. Workshops and their benefits for project success

6. User research and specifics of design for everyone

7. Data analysis of user research results

8. Prototyping and iteration

9. Validation and testing

10. Pitch

11. Hackathons and competitions as a tool for idea gathering

12. Reserve

13. Reserve

Study Objective:

Study materials:

Web Ostrý jako břitva, Jan Řezáč

Note:

Information about the course and teaching materials can be found at https://courses.fit.cvut.cz/FIT-PSD/

Further information:

https://courses.fit.cvut.cz/FIT-PSD/

No time-table has been prepared for this course

The course is a part of the following study plans:

• Bachelor Specialization Information Security, in Czech, 2021 (elective course)
• Bachelor Specialization Management Informatics, in Czech, 2021 (elective course)
• Bachelor Specialization Computer Graphics, in Czech, 2021 (elective course)
• Bachelor Specialization Computer Engineering, in Czech, 2021 (elective course)
• Bachelor program, unspecified specialization, in Czech, 2021 (elective course)
• Bachelor Specialization Web Engineering, in Czech, 2021 (elective course)
• Bachelor Specialization Artificial Intelligence, in Czech, 2021 (elective course)
• Bachelor Specialization Computer Science, in Czech, 2021 (elective course)
• Bachelor Specialization Software Engineering, in Czech, 2021 (elective course)
• Bachelor Specialization Computer Systems and Virtualization, in Czech, 2021 (elective course)
• Bachelor Specialization Computer Networks and Internet, in Czech, 2021 (elective course)
• Study plan for Ukrainian refugees (elective course)
• Bachelor Specialization Information Security, in Czech, 2024 (elective course)
• Bachelor program, unspecified specialization, in Czech, 2024 (elective course)
• Bachelor Specialization Management Informatics, in Czech, 2024 (elective course)
• Bachelor Specialization Computer Graphics, in Czech, 2024 (elective course)
• Bachelor Specialization Software Engineering, in Czech, 2024 (elective course)
• Bachelor Specialization Web Engineering, in Czech, 2024 (elective course)
• Bachelor Specialization Computer Networks and Internet, in Czech, 2024 (elective course)
• Bachelor Specialization Computer Engineering, in Czech, 2024 (elective course)
• Bachelor Specialization Computer Systems and Virtualization, in Czech, 2024 (elective course)
• Bachelor Specialization Artificial Intelligence, in Czech, 2024 (elective course)
• Bachelor Specialization Computer Science, in Czech, 20214 (elective course)
• Bc. specialization Computer Graphics with omitting BI-SVZ (elective course)
• Quantum Informatics (elective course)
• Mgr. programe Applied informatics (code ANIE) for the phase of study without specialization (elective course)
• Master specialization Embedded systems (elective course)
• Master specialization Business Informatics, 2026 (elective course)
• Master specialization Software Engineering (elective course)
• Master specialization Web Engineering (elective course)
• Master specialization Visual computing and Game design (elective course)
• Master specialization Computer Security, in Czech, 2026 (elective course)
• Master specialization Computer Systems and Networks, in Czech, 2026 (elective course)
• Master specialization Computer Science, in Czech, 2026 (elective course)
• Master specialization Programming Languages, in Czech, 2026 (elective course)
• Master specialization Artificial Intelligence, in Czech, 2026 (elective course)
• Master programme, for the phase of study without specialisation, ver. for 2026 and higher (elective course)