Public Services Design

Garant předmětu:

Ondřej Brém, David Pešek

Lecturer:

Ondřej Brém, David Pešek

Tutor:

Ondřej Brém, David Pešek

Supervisor:

Department of Software Engineering

Synopsis:

The course will introduce students to specifics of UX, Service design and development for public sector. We will look into the design and development process from the perspective of suppliers (devs and designesr) as well as clients.

In small teams students will work on projects from partner organizations and will try out collaboration with client representatives. Course is aimed at students-designers as well as clients.

Requirements:

BI-TUR or NI-NUR completion is beneficial but not required.

Syllabus of lectures:

1. Introduction

2. Human Centered Design (HCD) principles

3. Problem definition

4. Stakeholder communication

5. Workshops and their benefits for project success

6. User research and specifics of design for everyone

7. Data analysis of user research results

8. Prototyping and iteration

9. Validation and testing

10. Pitch

11. Hackathons and competitions as a tool for idea gathering

12. Reserve

13. Reserve

Syllabus of tutorials:

Exercises will directly follow up on the lectures with practical experience of described methods and tools.

1. Introduction

2. Human Centered Design (HCD) principles

3. Problem definition

4. Stakeholder communication

5. Workshops and their benefits for project success

6. User research and specifics of design for everyone

7. Data analysis of user research results

8. Prototyping and iteration

9. Validation and testing

10. Pitch

11. Hackathons and competitions as a tool for idea gathering

12. Reserve

13. Reserve

Study Objective:

Study materials:

Web Ostrý jako břitva, Jan Řezáč

Note:

Further information:

https://courses.fit.cvut.cz/NI-PSD/

Time-table for winter semester 2023/2024:

Time-table is not available yet

Time-table for summer semester 2023/2024:

Time-table is not available yet

The course is a part of the following study plans:

• Master specialization Computer Science, in Czech, 2018-2019 (elective course)
• Master specialization Computer Security, in Czech, 2020 (elective course)
• Master specialization Design and Programming of Embedded Systems, in Czech, 2020 (elective course)
• Master specialization Computer Systems and Networks, in Czech, 202 (elective course)
• Master specialization Management Informatics, in Czech, 2020 (elective course)
• Master specialization Software Engineering, in Czech, 2020 (elective course)
• Master specialization System Programming, in Czech, version from 2020 (elective course)
• Master specialization Web Engineering, in Czech, 2020 (elective course)
• Master specialization Knowledge Engineering, in Czech, 2020 (elective course)
• Master specialization Computer Science, in Czech, 2020 (elective course)
• Mgr. programme, for the phase of study without specialisation, ver. for 2020 and higher (elective course)
• Study plan for Ukrainian refugees (elective course)
• Master specialization System Programming, in Czech, version from 2023 (elective course)
• Master specialization Computer Science, in Czech, 2023 (elective course)