Quality Management

The course is not on the list Without time-table

Code	Completion	Credits	Range	Language
621Y2MQ	KZ	2	2P+0C+8B	Czech

Course guarantor:

Šárka Voráčová

Lecturer:

Tutor:

Supervisor:

Department Děčín

Synopsis:

History, basic definition. Pioneers in the field of quality. International quality organisations and quality promotion in the Czech Republic. Quality management system. Environmental management systems. Integrated management systems. Risk management in the context of the requirements of ISO standards. Sectoral quality management systems. Comprehensive quality management, excellence models and corporate social responsibility. Quality audits.

Requirements:

none

Syllabus of lectures:

Syllabus of tutorials:

Study Objective:

The goal of the course is to provide students with a comprehensive understanding of the culture of the organization with a focus on management systems of integrated management applied in organizations in accordance with applicable standards.

Study materials:

Kiran, D.R.: Total Quality Management - Key Concepts and Case Studies. 2017. doi: https://doi.org/10.1016/C2016-0-00426-6

Oakland, J.: Total Quality Management and Operational Excellence. Fifth edition. Taylor & Francis Ltd. 2020. ISBN: 9781138673410

Note:

Further information:

No time-table has been prepared for this course

The course is a part of the following study plans: