Logo ČVUT
CZECH TECHNICAL UNIVERSITY IN PRAGUE
STUDY PLANS
2023/2024

Quality Management in Healthcare

Login to KOS for course enrollment Display time-table
Code Completion Credits Range Language
F7PMSRKZ Z,ZK 5 2P+2S Czech
Garant předmětu:
Peter Kneppo
Lecturer:
Vojtěch Kamenský, Peter Kneppo, Alena Plášková
Tutor:
Martina Holá, Martina Homolková, Jana Chocholatá, Vojtěch Kamenský, Barbora Mašková
Supervisor:
Department of Biomedical Technology
Synopsis:

Within the subject of Quality Management in Health care the student acquaints himself with basic concepts such as: product, its characteristics and definition, quality, management, requirement, customer satisfaction, fitness. They will also learn about the relevant standards. The subject is the following topics:

•Quality of systems and processes in healthcare.

•Procedural proceedings. Lean Management.

•Standards of the ISO series. Implementation of the Quality Management System (SMJ) in a healthcare organization, justification of SMU needs for healthcare organizations, process approach.

•Quality Policy and Quality Targets, Quality Manual, Quality System Audit, Quality Plan, Objective Evidence, Inspection, Inspection, Examination, Validation Verification, Qualification Process.

•Audit: Review, Audit Program, Audit Criteria, Audited Organization, Audit Team, Expert, Health Care Standards. Euromodel TQM.

•Management and implementation of processes in healthcare facilities, definition and mapping of processes and subprocesses.

•Design of integration of healthcare facility management. Possibilities of using TQM within healthcare facilities. Standards and indicators in the quality of health care.

•Quality in laboratories. Accreditation of medical facilities according to SAK and JCI.

•Quality management tools.

•Risk management.

Requirements:

Mandatory participation in 80% of the exercises. Completion of the individual work on the exercise - max. 10 points per exercise. Overall, the student can get up to 100 points out of the exercise. Written test for 50 points (the student must write the test for at least 50% points). The overall score is a combination of 50% of the points in the exercises and the points for the written test. The student has the possibility to get 100 points, 50 points are required for the subject. Assessment according to the ECTS scale.

Syllabus of lectures:

•Quality of systems and processes in healthcare.

•Procedural proceedings. Lean Management.

•Standards of the ISO series. Implementation of the Quality Management System (SMJ) in a healthcare organization, justification of SMU needs for healthcare organizations, process approach.

•Quality Policy and Quality Targets, Quality Manual, Quality System Audit, Quality Plan, Objective Evidence, Inspection, Inspection, Examination, Validation Verification, Qualification Process.

•Audit: Review, Audit Program, Audit Criteria, Audited Organization, Audit Team, Expert, Health Care Standards. Euromodel TQM.

•Management and implementation of processes in healthcare facilities, definition and mapping of processes and subprocesses.

•Design of integration of healthcare facility management. Possibilities of using TQM within healthcare facilities. Standards and indicators in the quality of health care.

•Quality in laboratories. Accreditation of medical facilities according to SAK and JCI.

•Quality management tools.

•Risk management.

Syllabus of tutorials:

•Quality of systems and processes in healthcare.

•Procedural proceedings. Lean Management.

•Standards of the ISO series. Implementation of the Quality Management System (SMJ) in a healthcare organization, justification of SMU needs for healthcare organizations, process approach.

•Quality Policy and Quality Targets, Quality Manual, Quality System Audit, Quality Plan, Objective Evidence, Inspection, Inspection, Examination, Validation Verification, Qualification Process.

•Audit: Review, Audit Program, Audit Criteria, Audited Organization, Audit Team, Expert, Health Care Standards. Euromodel TQM.

•Management and implementation of processes in healthcare facilities, definition and mapping of processes and subprocesses.

•Design of integration of healthcare facility management. Possibilities of using TQM within healthcare facilities. Standards and indicators in the quality of health care.

•Quality in laboratories. Accreditation of medical facilities according to SAK and JCI.

•Quality management tools.

•Risk management.

Study Objective:
Study materials:

[1].TAGUE, Nancy R. The quality toolbox. 2nd ed. Milwaukee, Wis.: ASQ Quality Press, 2005. ISBN 978-0-87389-639-9.

[2].KELLY, Diane L. Applying quality management in healthcare: a systems approach. 3rd ed. Arlington, VA: Association of University Programs in Health Administration, c2011. ISBN 978-156-7933-765.

Note:
Time-table for winter semester 2023/2024:
Time-table is not available yet
Time-table for summer semester 2023/2024:
06:00–08:0008:00–10:0010:00–12:0012:00–14:0014:00–16:0016:00–18:0018:00–20:0020:00–22:0022:00–24:00
Mon
Tue
roomKL:B-730
Plášková A.
Kamenský V.

08:00–09:50
(lecture parallel1)
Kladno FBMI
Počítačová učebna
roomKL:B-730
Kneppo P.
08:00–09:50
(lecture parallel2)
Kladno FBMI
Počítačová učebna
Wed
Thu
roomKL:B-730
Holá M.
Homolková M.

10:00–11:50
(lecture parallel1
parallel nr.1)

Kladno FBMI
Počítačová učebna
roomKL:B-730
Mašková B.
10:00–11:50
(lecture parallel1
parallel nr.2)

Kladno FBMI
Počítačová učebna
Fri
The course is a part of the following study plans:
Data valid to 2024-06-20
Aktualizace výše uvedených informací naleznete na adrese https://bilakniha.cvut.cz/en/predmet5820206.html