Quality management

Garant předmětu:

Jan Jandera

Lecturer:

Jan Jandera

Tutor:

Jan Jandera

Supervisor:

Department of Economics, Management and Humanities

Synopsis:

History of quality management (QM), Current approaches to quality management, quality management system (QMS) based on ISO 9001, Process management, Quality planning, Metrology in QM, Control of documents and records, Internal audits of QMS, Continual improvement of QMS, Integrated management, Statistic methods in QM, Accreditation and certification

Requirements:

Syllabus of lectures:

1.History of quality management (QM), quality, main principles

2.Current approaches to QM, company and industry standards

3.EU approach to QM, situation in CR, legal frame of QM

4.Quality management system (QMS) based on ISO 9001

5.Management responsibility in QM

6.Resource management in QMS

7.QM during product realization - design and development

8.Metrology in QM

9.Continual improvement of QMS

10.Internal audit of QMS - nonconformities and their sources

11.Control of nonconforming product

12.QMS implementation and certification

13.Accreditation and certification

14.Reserve lecture

Syllabus of tutorials:

1.Quality characteristics, Quality management system (QMS)

2.TQM, Quality awards

3.Process management

4.Requirements for documented QMS, control of documents and records

5.Quality planning

6.Quality control during product realization - planning

7.Quality control during product realization - purchasing, control of production and service provision

8.Measurement, analysis and improvement in quality management

9.Internal audit of QMS

10.Case studies

11.Integrated management (EMS, ISMS...)

12.Statistic methods in in quality management

13.Selected TQM methods

14.Reserve seminar

Study Objective:

Study materials:

1.Nanda, V.: Quality management system handbook for product development companies, CRC Press, New York 2005

2.Kanji, G. K, Asher, M.: 100 Methods for Total Quality Management,London, SAGE, Publications Ltd., 1996

3.Kemp, S.: Quality Management Demystified,McGraw-Hill Professional Publishing, 2006

Note:

Further information:

https://moodle.fel.cvut.cz/courses/B1M16JAK

No time-table has been prepared for this course

The course is a part of the following study plans:

• Electrical Engineering, Power Engineering and Management - Management of Power Eng. and Electr. (compulsory elective course)