Quality Management Systems
- Department of Biomedical Technology
Quality. Quality management. Relevant norms. Quality of the hospital processes and systems. Improvement and reengineering of the processes. Euromodel TQM. Health care quality management. Driving and of realization processes of the health care facilities, map of the processes and subprocesses. Project of the integrated management of the health care facility. Possibilities of application of TQM within the health care facility. Relevant HW and SW.
Attendance at seminars:
Each seminar 1 item
Presentation of required method application:
0- 7 items
Maximum 7 items
Ordinarily 25 items
0- 50 items
Ordinarily 40 items
Ordinarily 15 items
Fully - maximum:
- Syllabus of lectures:
1.Differences in quality understanding.
2.Quality models and modelling of healthcare services.
3.Quality indicators and factors of healthcare services.
4.Modelling of quality management of healthcare services.
5.Healthcare services organising and management.
6.Quality management system in healthcare organisations.
7.Quality services improvement of healthcare organisation.
- Syllabus of tutorials:
1.Seminars methodology and valuation. Seminars work specification.
2.Actual problems of Czech healthcare - essay.
3.A stimulating game of quality management roles in healthcare organisations - Presentation of small healthcare organisation.
4.A stimulating game of quality management roles in healthcare organisations - Experimentation with system quality management processes.
5.A stimulating game of quality management roles in healthcare organisations - Experimentation with inputs and outputs of processes.
6.A stimulating game of quality management roles in healthcare organisations - Documentation of quality management system.
7.Group presentations SMK in MZO.
- Study Objective:
The goal of the subject is to inform students about health
care norms of quality management and norms of hospital
systems and process.
- Study materials:
 Kelly, D., L.: Applying Quality Management in
Healthcare, A Process Improvement, AUPHA Health
Administration Press, Washington, DC, 2004.
 ISO/IWA 1:2001(E) Quality Management Systems -
Guidelines for Process Improvements in Healthcare Service
Organizations, ICS 03.120.10 resp. ISO/IWA 1:2001 Směrnice
pro proces zlepšování služeb zdravotnických organizací, ČNI
- Further information:
- No time-table has been prepared for this course
- The course is a part of the following study plans:
- Biomedical Informatics - full-time study (compulsory elective course)