Business Informatics

Course guarantor:

Lecturer:

Tutor:

Supervisor:

Department of Software Engineering

Synopsis:

The aim of the course is to focus on operational, tactical and strategic management of business informatics. Students will gain knowledge in the areas of business process management, ICT services and architectures in enterprise informatics. They will also learn about the principles, models and standards (ITIL, COBIT) in IT management, and lifecycle management of ICT services and resource management (sourcing). Students will learn the process of creating and implementing information strategy, IT Governance, the importance of ICT for business and the context of information strategy with global business strategy. They will also gain knowledge in the areas of economic IT management, revenue and investment management, IT investment evaluation and human resources management in IT (roles CIO, CEO, CFO).

Requirements:

Syllabus of lectures:

1. Business informatics, principles, concepts, and components.

2. Architectures, frameworks, levels, and standards of business informatics.

3. Reference model and factors influencing business informatics .

4. Management of business processes and services of business informatics.

5. Types of business informatics services, service architecture, SLA / OLA.

6. Resources management (sourcing / outsourcing) and costs of business informatics.

7. Operations management of enterprise informatics. Incident, Problem and Requirement Management.

8. Strategic management of business informatics.

9. Interconnection of business and information strategy.

10. IT governance in business strategy. IT workforce management.

11. Role in business informatics management (CIO, CFO, and CEO). Communication formulas.

12. Management of business informatics economy. Measuring IT benefits for the enterprise.

13. Quality management and measurement of business informatics and its services.

Syllabus of tutorials:

Study Objective:

The aim of the course is to focus on operational, tactical and strategic management of business informatics. Students will gain knowledge in the areas of business process management, ICT services and architectures in enterprise informatics. They will also learn about the principles, models and standards (ITIL, COBIT) in IT management, and lifecycle management of ICT services and resource management (sourcing). Students will learn the process of creating and implementing information strategy, IT Governance, the importance of ICT for business and the context of information strategy with global business strategy. They will also gain knowledge in the areas of economic IT management, revenue and investment management, IT investment evaluation and human resources management in IT (roles CIO, CEO, CFO).

Study materials:

1. Slack, N. - Lewis, M.: Operations strategy. Harlow : Pearson Education Limited, 2017. ISBN 9781292162492.

2. Thiel, P.: Zero to One : Notes on Start Ups, or How to Build the Future. Crown Publishing Group, 2014. ISBN 978-0-8041-3929-8.

3. Clarke, S.: Information Systems Strategic Management: An Integrated Approach. Routledge, 2006. ISBN 04-153-8187-8.

Note:

Further information:

https://moodle-vyuka.cvut.cz/course/view.php?id=6942

No time-table has been prepared for this course

The course is a part of the following study plans: