Quality Management

Garant předmětu:

Lecturer:

Tutor:

Supervisor:

Department of Management and Economics

Synopsis:

The goal of the course is to teach students to apply methods of quality management in quality assurance of business processes (production and non-production).

Requirements:

Submission of solved problem tasks, presentation. The final examination of the following topics: 1.Set of standards ISO 9001 and 9004, 2.Certification and Accreditation, Quality audits, 3. Statistical process analysis, 4. Statistical process control,

5. Statistcal inspection, 8.Reliability, 7.Quality function deployment, House of quality, Risk Analysis, FMEA 8.Design of Experiments, Simultaneous Engineering, Tagutchi, Lean manufacturing, 9.Seven New Tools for Quality Management, 10.EFQM and CAF models 11.Information System Quality and.Economy Quality 12.Product Liability, Government Policy of Quality 13.Integrated Management System - Quality, Environment and Safety

Syllabus of lectures:

1.Set of standards ISO 9001 and 9004, 2.Certification and Accreditation, Quality audits, 3. Statistical process analysis, 4. Statistical process control,

5. Statistcal inspection, 8.Reliability, 7.Quality function deployment, House of quality, Risk Analysis, FMEA 8.Design of Experiments, Simultaneous Engineering, Tagutchi, Lean manufacturing, 9.Seven New Tools for Quality Management, 10.EFQM and CAF models 11.Information System Quality and.Economy Quality 12.Product Liability, Government Policy of Quality 13.Integrated Management System - Quality, Environment and Safety

Syllabus of tutorials:

1. Statistical process analysis

2. Statistical process control

3. Statistcal inspection

4. QFD, house of quality

5. FMEA, Risk analysis

6. Seven new tools for quality management

7. EFQM and CAF models

Study Objective:

The goal of the course is to teach students to apply methods of quality management in quality assurance of business processes (production and non-production).

Study materials:

Kožíšek, J.; Stieberova, B.: Management jakosti I, VČVUT, Praha 2015

Kožíšek, J.;Stieberova, B.: Management jakosti II, VČVUT, Praha 2010

Plura, J.: Plánování a neustálé zlepšování jakosti, Computer Press, Praha 2001

Vebr, J. a kol.: Management kvality, environmentu a bezpečnosti práce, Managemenr Press, Praha 2006

Note:

Further information:

No time-table has been prepared for this course

The course is a part of the following study plans:

• 11 126 NSTI REP 2012 základ (compulsory course in the program)