Management of Production Quality

Lecturer:

Pavel Mach (gar.)

Tutor:

Pavel Mach (gar.)

Supervisor:

Department of Electrotechnology

Synopsis:

Basic concepts from the field of quality and its control. Steps of integrated planning and control of quality of production, system IPQMS. Design of a system of quality control and estimation of its price. Deming's 14 points for management. Basic managerial methods of quality control. Method FMEA and method Six Sigma - characteristics, tools, applications. Standards ISO 9000-2000, basic characteristics and implementation, certification according to the ISO 9000-2000.

Requirements:

A student has to have an assessment to be able to apply for an examination. It is necessary to write a short semestral thesis and present it to obtain an assessment. It is obligatory to attend traning. Exam: lectures completed with selected chapters from literature.

Syllabus of lectures:

1.Concept of quality and its basic characteristics, terminology

2.Philosophy of quality, systems of quality control in the world, relationship between quality and productivity

3.Scheduling of quality, costs on the quality, implementation of a process of quality improvement

4.Integrated planning including quality management system (IPQMS)

5.Basic four parts of IPQMS and its application for projection of productions including quality management

6.Evaluation of a project of electrotechnical production and its quality management

7.Deming's 14 points for management, Knowledge-Centered Activity Focus (KCA)

8.Managerial strategy and managerial methods of production quality control

9.Mapping of manufacturing process, defining a process, determining key process variables

10.Basic tools for managerial quality control - statistical tools, brainstorming, benchmarking and others

11.Technology of quality control during planning and creating of a project of production

12.Managerial tools for production quality control included in „Six sigma“ and FMEA methods

13.Series of standards ISO 9000-2000, basic characteristics

14.Routine of certification of production quality according to the ISO 9000-2000

Syllabus of tutorials:

Seminars will be organized two hours seven weeks. A credit will be written in the last week of the semester

1.

2.

3.Quality management in production of power electronic components4.Matrix of causes and effects, output variables critical to quality (CTQ), transport (CTD) and costs (CTC)

5.Quality function deployment (QFD) chart for production of a small transformers

6.Application of failure mode and effect analysis (FMEA), forms, an example

7.IPQMS - identification and formulation, feasibility analysis, design, selection, implementation, control, evaluation

8.Application of Deming's managerial tools for production quality control

9.Implementation of managerial tools for quality control using the „Six sigma“ and FMEA technology

10.

11.

12.

13.

14.A credit

Study Objective:

Study materials:

1. Goodman, I. Engineering Project Management. New York: CRC Press. 1999

2. Carter, M. W., Price, C. C. Operations research. New York: CRC Press. 2001

3. Montgomery. D. C. Introduction to Statistical Quality Control. New York: John Wiley & Sons. 2001

4. Breyfogle III, F. W. Implementing Six Sigma. New York: John Wiley & Sons. 1999

Note:

Further information:

No time-table has been prepared for this course

The course is a part of the following study plans:

• Heavy-current Engineering- structured studies (compulsory course)
• Inteligentní systémy (elective specialized course)
• Manažerská informatika (elective specialized course)
• Softwarové inženýrství (elective specialized course)
• Web a multimedia (elective specialized course)