Quality Management

Lecturer:

Jan Kožíšek (gar.)

Tutor:

Barbora Stieberová, Jan Kožíšek (gar.)

Supervisor:

Department of Management and Economics

Synopsis:

The goal of the course is to teach students to apply methods of quality management in quality assurance of business processes (production and non-production).

Requirements:

Submission of solved problem tasks, presentation.

The final examination of the following topics:

1.Set of standards ISO 9001 and 9004,

2.Certification and Accreditation, Quality audits

3.Quality function deployment, House of quality

4.Risk Analysis, FMEA

5.Design of Experiments, Simultaneous Engineering, Tagutchi

6.Seven New Tools for Quality Management I

7.Seven New Tools for Quality Management II

8.Reliability

9.EFQM and CAF models

10.Information System Quality

11.Economy Quality

12.Product Liability, Government Policy of Quality

13.Integrated Quality Management System

Syllabus of lectures:

1.Set of standards ISO 9001 and 9004,

2.Certification and Accreditation, Quality audits

3.Quality function deployment, House of quality

4.Risk Analysis, FMEA

5.Design of Experiments, Simultaneous Engineering, Tagutchi

6.Seven New Tools for Quality Management I

7.Seven New Tools for Quality Management II

8.Reliability

9.EFQM and CAF models

10.Information System Quality

11.Economy Quality

12.Product Liability, Government Policy of Quality

13.Integrated Quality Management System

Syllabus of tutorials:

1 - 2 Set of standards ISO 9000 - process mapping

3 - 4 QFD, house of quality - Application

5 - 6 FMEA, Risk analysis - Applications

7 - 9 Seven new tools for quality management - Application

10 - 11 EFQM and CAF models - applications

12 - 13 Presentation

Study Objective:

Study materials:

Kožíšek, J.: Management jakosti I, VČVUT, Praha 2005

Kožíšek, J.: Management jakosti II, VČVUT, Praha 2005

Plura, J.: Plánování a neustálé zlepšování jakosti, Computer Press, Praha 2001

Vebr, J. a kol.: Management kvality, environmentu a bezpečnosti práce, Managemenr Press, Praha 2006

Note:

Time-table for winter semester 2011/2012:

Time-table is not available yet

Time-table for summer semester 2011/2012:

	06:00–08:0008:00–10:0010:00–12:0012:00–14:0014:00–16:0016:00–18:0018:00–20:0020:00–22:0022:00–24:00
Mon
Tue
Fri
Thu
Fri	roomKN:A-308 Kožíšek J. 09:00–10:30 (lecture parallel1) Karlovo nám. Učebna KN:A-308roomKN:A-308 10:45–12:15 (lecture parallel1 parallel nr.101) Karlovo nám. Učebna KN:A-308

The course is a part of the following study plans: