Supply Chain and Logistics Execution: Sourcing and Customer Services

Garant předmětu:

Lecturer:

Tutor:

Supervisor:

Institute of Management Studies

Synopsis:

We will cover 13 topics and explore the fascinating job of modern buyers: creating and implementing strategies, dealing with suppliers and internal customers, solving unexpected problems, managing projects, resolving conflicts and negotiating.

Requirements:

Credit requirements:

- active participation in lectures and seminars, acceptable level of assignments,

Exam requirements: 25.05 from 09.00-10.30. (resit exam: 15.06 at 09.00).

Essay submission through Moodle. Students will receive s short case study and answer 5 short questions where they are expected to apply theoretical concepts and write an essay (1 page) in the required format. The exam is open book.

If university opens and allows to make the exam in the present form, we will make the exam at MUVS. Same requirements apply.

Syllabus of lectures:

Topic Case study

1. Supply chain management concept, Procurement function,Procurement of maintenance and repairs that went terribly wrong

2. Operational purchasing function, How do you define priorities? Don´t get fired!

3. Procurement sourcing process, Procurement of management training? How difficult can that be?

4. Strategic procurement function, Procurement department organization: welcome to the minefield.

5. Purchase category strategy and management, VLA-KO procurement strategy: its really simple if you know how...

6. Contracting, Procurement of large investment: massive conflict is here!

7. Performance measurement, Banking procurement: to ruin your company is really easy.

8.Sustainable SC and Continuous improvement Beer case study.

9. Logistic Systems, (Easter break) - take the Logistics course…

10. Supplier Relationship Management, New product generation development: opportunity or deadly trap.

11. Customer Relationship Management systems, Sub-contracting: the road to hell is paved with good intentions...

12. Negotiation, V. vs X.: If you thought that box is violent, wait for this case.

13. Supply chain maturity assessment, 4 companies, 4 approaches: Let´s understand what is the right procurement for your organization,

14Buyer skills development Three big procurement mistakes to learn from.

Syllabus of tutorials:

See above

Study Objective:

At the end of this course, you will be able to:

1.Create sourcing strategy and implement it,

2.Put in practice the key soft skills: negotiation, conflict management and project management,

3.Manage suppliers and internal stakeholders,

4.Deal with uncertainty and adapt as situation evolves,

5.Understand the procurement job

Study materials:

Van Weele, A. J. (2018). Purchasing and supply chain management: Analysis, strategy, planning and practice. Cengage Learning EMEA. 7th Edition.

Additional papers may be assigned during the course.

Note:

Further information:

No time-table has been prepared for this course

The course is a part of the following study plans:

• N-PRI-CP prezenční navazující studium od 19/20 Logistics (PS)
• Innovation Project Management od 2019/20 (compulsory elective course)